Question 1

FREQUENTLY USED EMERGENCY NUMBERS

Accepted Answer

Call 911 for immediate assistance

National Suicide Prevention Hotline. Call 9-8-8.

Crisis Text Line: Text HOME to 741741

National Domestic Violence Hotline: Call 1-800-799-SAFE (7233) or text START to 88788

Veterans Crisis Line: Dial 988, then press 1, or text 838255

Child-help National Child Abuse Hotline: 1-800-422-4453

National Sexual Assault Hotline. 1-800-656-4673

Question 2

WHERE IS YOUR OFFICE LOCATED?

Accepted Answer

I currently offer all therapy services online, providing a convenient and accessible way to receive support. You can easily join our sessions from the comfort of your home or any private location using your smartphone, tablet, or computer with a reliable internet
connection.

Question 3

DO YOU TAKE INSURANCE?

Accepted Answer

I strive to make therapy accessible and affordable. I currently accept Aetna, BlueCross BlueShield, Carelon, Cigna, Florida Blue, Optum, Oscar, Oxford, Tricare, and United Healthcare. If your insurance is not listed, please contact me so we can explore your coverage options. Affordable self-pay rates are also available to ensure that finances are not a barrier to receiving the support you deserve.

Question 4

WHY WOULD I CHOOSE TO PAY PRIVATE PAY INSTEAD OF USING
MY INSURANCE BENEFITS?

Accepted Answer

Some clients prefer private pay for therapy to maintain greater control over their care and privacy. When using insurance, a mental health diagnosis is typically required and becomes part of your medical record. Insurance companies may also impose limits on
the number of sessions, which could disrupt your progress. With private pay, you have greater flexibility in determining the course and duration of your therapy.

Question 5

WHAT MENTAL HEALTH SERVICES ARE PROVIDED AT THRIVE HEALTH SERVICES?

Accepted Answer

I offer online therapy services to address a variety of mental health and relationship
challenges, such as:

Anxiety disorders (including generalized anxiety and social anxiety)
Depression and mood disorders
Trauma and PTSD
Attention-Deficit/Hyperactivity Disorder (ADHD)
Substance use disorders
Relationship and marital issues
Anger management
Pornography/impulse control disorders
Obsessive-Compulsive Disorder (OCD)

Question 6

CAN TELEHEALTH, AND ONLINE THERAPY HELP ME?

Accepted Answer

With the increasing popularity of online therapy, a wealth of research has emerged demonstrating its effectiveness. Studies have shown that online therapy can be just as effective, and in some cases even more effective, than traditional in-person counseling. This format offers several advantages, including greater accessibility, flexibility in scheduling, and the convenience of receiving support from the comfort of your own space.

Question 7

WHAT COMMON ONLINE THERAPY APPROACHES DO YOU PROVIDE AT THRIVE HEALTH SERVICES?

Accepted Answer

What common online therapy approaches do you provide at Thrive Health Services?
My approach is grounded in research-supported methods that effectively address distress and promote well-being. I believe in the power of personalized care, so we will start with an initial consultation to understand your unique needs and goals. Together, we will create a tailored treatment plan that may draw upon evidence-based therapies like:

Dialectical Behavior Therapy (DBT): [Brief, client-friendly explanation of DBT, e.g., "Helps develop skills for managing emotions, improving relationships, and coping with distress."]
Mindfulness Training: [Brief, client-friendly explanation, e.g., "Teaches present moment awareness to reduce stress and enhance self-awareness."]
Cognitive Behavioral Therapy (CBT): [Brief, client-friendly explanation, e.g., "Focuses on identifying and changing unhelpful thought patterns and behaviors."]
Solution-Focused Therapy: [Brief, client-friendly explanation, e.g., "Emphasizes identifying strengths and resources to create positive change."]
Trauma Centered Therapy: Addresses the impact of trauma, helping clients develop coping skills and process traumatic experiences.
Somatic Therapy: Works with the mind-body connection to release trauma and stress stored in the body.

Question 8

WHAT DOES YOUR FIRST ONLINE THERAPY SESSION WITH THRIVE HEALTH SERVICES LOOK LIKE?

Accepted Answer

The cornerstone of successful therapy is a strong connection between therapist and client, rooted in trust, respect, and genuine understanding. I believe the first online session is crucial for establishing this connection. Rather than simply collecting information, we'll use this time to get to know each other on a deeper level. I'll ask about your experiences, hopes, values, and what's important to you. This initial conversation is a vital step in the therapeutic process, allowing us both to determine if we're the right fit for each other and lay the groundwork for meaningful change.

Question 9

HOW LONG DO I WAIT TO GET AN APPOINTMENT?

Accepted Answer

Seeking help takes courage, and it can be discouraging to face long waitlists when you're already struggling. At Thrive Health Services, we understand that when you're ready for support, you need it now. With our online counseling services, you won't be put on a waiting list. We're here to provide timely relief and support when you need it most.

Question 10

HOW WILL I COMMUNICATE WITH MY THERAPIST IN CASE OF AN EMERGENCY?

Accepted Answer

While I'm dedicated to supporting my clients, it's important to understand the scope of my services. For all mental health emergencies, please call 911. Thrive Health Services does not offer crisis intervention or emergency services. I offer direct email and phone access to established clients for communication regarding urgent matters that arise between scheduled sessions. These channels are for ongoing support and are not monitored 24/7, so please use them judiciously and remember to contact emergency services in crisis situations.

Question 11

HOW DO I BOOK AN APPOINTMENT?

Accepted Answer

Ready to schedule your online counseling session? Booking with Thrive Health Services is simple. Reach out via chat, email, or phone, and I will respond within 24 hours to coordinate a time that works for you.

Question 12

WHAT IS TELEHEALTH AND ONLINE THERAPY?

Accepted Answer

Receive expert, compassionate care from the comfort of your own home with online therapy (also known as teletherapy, virtual counseling, or video therapy). Using secure and confidential video calls, we can connect face-to-face just as we would in a traditional office setting. These sessions are completely private and confidential, ensuring your information and identity are protected. With a stable internet connection and a quiet space, you can begin your journey toward a happier, healthier life today.

Question 13

HOW CAN I CANCEL MY ONLINE THERAPY APPOINTMENT?

Accepted Answer

Life can be unpredictable, and I want to make managing your therapy appointments as stress-free as possible. I offer a flexible cancellation policy. Simply notify me by text, email, or phone at least 24 hours before your scheduled online session if you need to cancel or reschedule.

Question 14

WHAT IS YOUR CONFIDENTIALITY POLICY?

Accepted Answer

Your confidentiality is paramount. Thrive Health Services is a HIPAA-covered entity, meaning we are legally bound to protect your personal health information according to strict federal guidelines. You can be assured that your information is handled with the utmost care and confidentiality.

Frequently asked questions